Privacy Policy
- Introduction
THSPACES is committed to being clear and upfront about how we collect, use, and protect your personal information. By using our website or any of the THSPACES services, you agree to the practices described in this policy.
- What Personal Information We Collect
We collect a variety of personal information from different sources, including:
- Identifiers: This includes your name, mailing address, email address, phone number, Social Security number, driver’s license, state ID, passport number, and other similar identifiers. This information is typically associated with your residential or commercial real estate activities.
- Sensitive Personal Information: We may collect details such as your Social Security number, driver’s license or ID number, bank account details, and racial or ethnic background.
- Personal Information Listed Under Canadian Law (Privacy Act-R.S.C., 1985, c. P-21): This includes your name, signature, Social Security number, address, phone number, insurance policy number, employment status, and other similar information.
- Protected Classification Characteristics: Information like your age, race, nationality, citizenship status, marital status, medical condition, disability, gender identity, and veteran or military status.
- Commercial Information: This includes your rental payment history, records of services you’ve used, and communications with our customer support.
- Biometric Information: We might collect voice recordings from support calls.
- Internet or Network Activity: Information about how you interact with our website, apps, or services.
- Geolocation Data: Your physical location when you use certain features of our services.
- Sensory Data: Voice recordings from support interactions.
- Professional or Employment-Related Information: This includes your job history and income.
- Inferences Drawn from Other Personal Information: This could include a profile of your preferences and behaviors related to real estate activities.
- Sources of Personal Information
We collect personal information from:
- Residents and Prospective Renters: Information provided during the use of THSPACES services, either directly from you or through integration with other software and service providers.
- Clients and Client Employees: Information provided by property owners and management companies during the set-up and use of THSPACES services.
- Third Parties: Information obtained indirectly from credit reporting agencies, payment processors, and website analytics services.
- How We Use Your Personal Information
We use the personal information we collect for several purposes, including:
- Providing Services: To deliver the services you request, such as processing rental applications or maintaining your user account.
- Communication: To send you important updates, notices, or other communications related to the services.
- Integration with Third-Party Services: To connect with other services or providers that work with THSPACES.
- Maintenance and Improvement: To maintain, enhance, and secure our services, conduct research and development, and optimize our website.
- Legal Compliance: To comply with federal and state laws, including those related to financial services and data protection.
- Account Management: To create, maintain, and secure your THSPACES account.
- Legal Obligations: To respond to law enforcement requests or comply with legal requirements.
- Business Transactions: To evaluate or conduct a merger, sale, or other business transaction involving THSPACES.
- Disclosure of Personal Information
- Third-Party Service Providers: We may share your information with service providers who assist us in delivering THSPACES’ services. These providers only use your information as needed to perform their services.
- No Sale of Personal Information: THSPACES does not sell your personal information. If this changes, we will notify you in advance and provide options to opt-out.
- Business Transactions: In the event of a business sale or transfer, your information may be shared with the new owners as part of the transaction.
- Your Rights Regarding Personal Information
You have certain rights when it comes to your personal information, including:
- Access and Portability: You can request a summary of the personal information we’ve collected about you over the past 12 months. You may also request a copy of your information in a format that can be transferred to another service.
- Correction: If your information is outdated, incomplete, or incorrect, you can update it through your THSPACES account or by contacting your property manager.
- Deletion: You can ask us to delete your personal information, though there are some exceptions, like legal requirements or ongoing business needs.
- Verification: To exercise your rights, you’ll need to submit a verifiable request, which we’ll use to confirm your identity before responding.
- Security of Your Information
We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection. We maintain procedures to handle any security incidents that may occur.
- Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from children.
- Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will post the changes on our website and update the effective date. Continuing to use THSPACES services after changes are posted means you agree to the updated policy.
- Contact Us
If you have questions or concerns about this privacy policy or how your information is handled, you can contact us by mail at:
TH Exports Inc (THSPACES)
Attn: Privacy (Legal)
3338B 8th Street East, Unit 104
Saskatoon, SK S7H 4K1
Or by email at: admin@thspaces.com